Frequently Asked Questions
See the new Product Selection Guide.
Yes, RF wireless is available.
Yes, see the Timekeeper manual for information about enabling this option.
Yes, contact us about our dealer program. We will be happy to set you up.
The Flashing Green and the Yellow light sequence can be changed by following instructions that accompany each timer. See Reference Cards
Shipping costs are determined by weight, distance and which shipping schedule is chosen — such as Next Day, Second Day, Third Day, or Ground.
Yes, Alzatex accepts VISA, Master Card, and American Express.
Orders may be placed directly by telephone or from the Alzatex web site.
Orders for standard stock items will usually ship same day if received by 1:00 PM US Pacific Time.
Yes, UPS Next Day service will deliver your order the following day. A firm order must be received by 1:00 PM US Pacific Time in order to meet the UPS Next Day Service.
Yes, most of the Alzatex timers have three count down modes: Hours, Minutes or Seconds.
All Alzatex timers and accessories are equipped with RJ-11 jacks (standard phone jacks) or RJ45 jacks and the connecting wire is standard 4 conductor modular phone cable with RJ-11 Plugs, or CAT5 cable (standard network).
Here is a representative example.
A crossover cable is a standard phone cable, but the RJ-11 jack at one end is reversed from the way it is normally connected on a phone cable. Crossover cables are clearly marked with a “crossover” label. Normally a standard phone cord is used to connect the timer to a display, and a crossover cable is used to connect timer to timer, or display to display. All of the connections are low voltage and reverse polarity protected, so no damage is done if an incorrect connection is made.
The Alzatex site lists the most recent standard products, services, and prices. Custom products and services are also available.
Most prices are posted on the Alzatex web site. Prices are also available by telephone. For volume orders ask about quantity discounts.
All sales and marketing are handled from Alzatex Headquarters:
6400 SW 213th Ave
Aloha, OR 97007 USA
fx: (503) 649-6539
Sales or Information
Best viewing characteristics vary for each person, and also vary from display color and other environmental effects such as ambient light. A rough rule to follow is one inch of digit height for each twenty feet of the farthest viewing distance. For Alzatex products, that equates to the following available display heights:
Yes. See the Alzatex Ticket Printer manual.
Browse the many product descriptions and manuals shown on the Alzatex site. You may also request an email photograph, and a sales representative should be able to accommodate most requests within a few working days. Use the Information Request Form to contact our sales department.
All prices are in USD.