Alzatex, Inc.: Waiting line management and Take-a-Number systems - Product Overview

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Waiting line management, Take-a-Number systems, Silent Pager, Request/Cancel Call and Restaurant paging.

Our silent pager packages provide a cost effective method to a page a very large number of people. People to be paged are assigned a number, and the number is displayed to page them. This is ideal for a church nursery call paging system, and other situations where noise is a concern. It can also be used as a waiter call system, church nursery call system, or restaurant guest paging.

Waiting line management and Take-a-Number systems.

Take-a-Ticket Take-a-turn Turn-o-matic dispenser take a number system
Takeanumber Takeaturn take a number ticket take-a-number printer

Waiting Line Management

Product packages for Waiting line management and Take-a-Number systems.

Applications

Benefits

Features

Easy to Use:

Variations

Large LED Display Variations


Product Selection Guide

Take-a-Number systems with manual ticket dispenser.

Standard take-a-number system with manual ticket dispenser.

Windows/stations

  • Number of stations/windows with "NEXT" button.
  • Number of stations/windows with "NEXT" and "PREV" buttons.
  • Number of stations/windows with "NEXT", "PREV" and "RESET" buttons.

Wall displays

  • Number of 2 digit wall displays
  • Number of 3 digit wall displays
  • Digit size 5 inch digits (5 inch digits most popular)
  • Other digit sizes available.

Ticket dispenser

  • Wall mounting bracket
  • Floor stand
  • Table top stand
  • Tickets (number of rolls)

Waiting line management Take-a-Number systems.

Take-a-number system with ticket printer, time and date stamping and wait times and other event recording.

Windows/stations

  • Number of stations/windows with "NEXT" button.
  • Number of stations/windows with "NEXT" and "PREV" buttons.
  • Number of stations/windows with "NEXT", "PREV" and "RESET" buttons.
  • Number of stations/windows with multi-function workstation terminals.

Wall displays.

Ticket number, type of service and window number can be integrated into a single display.

  • Number of 2 digit wall displays for ticket number
  • Number of 3 digit wall displays for ticket number
  • Number of 1 digit wall displays for type of service (single alpha-numeric digit)
  • Number of 1 digit wall displays for Window Number
  • Number of 2 digit wall displays for Window Number
  • Alpha-numeric displays
  • Digit size 5 inch digits (5 inch digits most popular)
  • Other digit sizes available.

Location of wall displays

  • Room wall displays
  • Displays over each window

Ticket printer

  • Single button to print a ticket.
  • Multiple buttons to print tickets for specific services.

Ticket content

  • Ticket Number
  • Type of service requested.
  • Date and Time
  • Company logo
  • Advertising coupon
  • Text in various font sizes for slogans, instructions, advertising sale items, etc.

Voice announce

  • "Now serving number 23 at window number 5"
  • Languages. English only or multiple languages. Which languages do you want?

Data capture.

  • Capture historical data
  • Number of people and which services requested.
  • Wait times
  • What times of the day are the busiest.

Click here for a more Product Selection GuideComprehensive product selection guide.])

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Take-a-Turn Systems

Our Take-A-Turn systems provide your customers with a fair and organized way to wait for assistance. They can continue to browse while waiting, without the need to defend their place in line. Our systems can also support several lines. If you provide different services through different windows, we can provide one system to manage them all. These system are also referred to as take a number systems, takeaturn, q-matic, clear-q, and take-a-ticket systems. We can provide you with the take a number tickets, the take number dispenser, and either a floor or wall stand. These customer service and queuing systems provide you with true customer flow management.

The standard take-a-turn packages include a display, controller, ticket dispenser, and tickets. Customers can take a ticket and wait for their number to be called. When a staff member is ready to service the next customer, he or she would press a button, which advances the display to the next number. Displays are available in two and three digits, and in digit heights of 2.5", 5", 7", 10", and larger. Additional buttons can be added for advancing the now serving display. The buttons can be hard wired to the controller, or communicate with the controller wirelessly.

Take-a-Turn Pro

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Take-a-Turn Pro Display

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Take-a-Turn Pro printer

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Take-a-Turn Pro controller

Main Display

Each display will have 1 or 2 lines to show the next one or two persons to be served.

Each line will have the following:

When the number for the next person to be served appears in the display, a chime will sound. The number will remain in the display for a programmable amount of time ( typically 5 or 10 seconds). The service is a Dot Matrix red LED display with 4" high characters. The customer number and posting are 5" high numeric digits.

User programmable option:

The number for current person being served for each of the services will cycle through the display when a new number is not being displayed.

Work Station Programmable Terminal

Each terminal will display the number currently being served for the selected service. The terminal displays the ticket number called. The service button selects which service to accept.

The Close / Open button enables or disables the terminal from accepting customers. When the terminal is closed, services are automatically diverted to other terminals. Each workstation terminal includes an LCD display and a set of controls.

Display

Controls

Printer

The attendant operating the printer selects the service. Simply turn the knob to the desired service and press print. A ticket is automatically printed with the following information:

The recall button permits a number to be re-entered into the queue if a number was called but the customer did not respond. The number can be re-entered either at the beginning or at the end (programmable) of the queue.

Take-A-Turn Pro System Controller

Installation

The system is easy to install. All components connect together using standard modular phone and data connectors.

Product packages for Waiting line management and Take-a-Number systems.


If you do not see what you want, check out our Applications page.

Timers, Displays, RYG indicators, Wireless devices and accessories

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Large Numeric and Alpha-numeric Electronic displays with 1" to 36" digits. Timers and Controllers. Red-Yellow-Green Displays. Wireless transmitters, receivers and key chain remotes. Buttons, photo beams and other sensors for remote control. Power supplies, Battery chargers, interface modules, wire, cable and options.


Further information on this product line:
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Product Selection Guide